Changed your mind? You can cancel your order for any reason up to 14 days after it arrives. Email us at [email] with your name and order number to let us know. You then have 14 days to send the item back.
Items must be unworn, unwashed and in their original condition, with any tags attached. Journals must be unused and unmarked. Return postage is at your own cost, and we recommend a tracked service as the parcel is your responsibility until it reaches us.
We will refund the price of the item and the standard delivery charge you paid within 14 days of receiving it back, to your original payment method.
Personalised items. Anything made or signed to your personal request, such as a journal with a named dedication, cannot be returned unless it is faulty.
Faulty or wrong item? Email us within 30 days of delivery with a photo and we will replace it or refund you in full, including the cost of sending it back.
Sizing. The hoodie is cut oversized. Please read the sizing note on the product page before ordering.
This policy does not affect your statutory rights.
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